Bend-Redmond Habitat for Humanity
Effective Date: October 2026
Our Commitment to Your Privacy
Bend-Redmond Habitat for Humanity respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share and protect information when you interact with our organization, including our websites, Bend and Redmond ReStores, ReStore loyalty program, donations, volunteer opportunities and affordable homeownership programs.
It also explains your choices about how we communicate with you.
1. Information We Collect
We may collect information you choose to share with us and information collected automatically when you use our websites.
Information You Share With Us
Depending on how you engage with Bend-Redmond Habitat for Humanity, you may provide information such as:
- Your name, email address, mailing address and phone number.
- Information submitted through contact forms, volunteer registrations, event registrations or newsletter sign-ups.
- Information provided when shopping, donating or participating in our Bend or Redmond ReStores.
- Information provided when enrolling in or participating in our ReStore loyalty program.
- Information related to donations, purchases or other transactions.
- Information you provide when asking about or participating in our affordable homeownership programs.
- Your communication preferences, including whether you choose to receive email or text messages.
- Questions, feedback or other information you share with our team.
We collect information relevant to the programs, services and opportunities you choose to explore.
Information Collected Through Our Websites
When you visit our websites, certain information may be collected automatically, including:
- Browser type and device information.
- Internet Protocol (IP) address.
- Pages visited and time spent on our websites.
- General website traffic and usage patterns.
- How visitors find and navigate our websites.
We may use cookies, analytics tools or similar technologies to understand website activity and improve the online experience.
2. How We Use Your Information
We use information to support our mission, provide services and create opportunities for community participation.
Depending on how you engage with us, we may use your information to:
- Respond to questions and requests.
- Share information about affordable homeownership opportunities.
- Coordinate volunteer activities and community events.
- Process donations and provide transaction confirmations or receipts.
- Support purchases, donations and other activities at our Bend and Redmond ReStores.
- Administer our ReStore loyalty program, including managing membership information and communicating about program participation.
- Communicate about our ReStores, including updates, promotions and events, when you have chosen to receive those communications.
- Send newsletters, mission updates and other marketing communications you choose to receive.
- Improve our websites, programs, services and communications.
- Maintain records and meet applicable legal obligations.
We aim to communicate in ways that are useful, respectful and connected to your interests.
Providing contact information to participate in a program, complete a transaction or receive a service does not automatically enroll you in marketing text messages.
3. Email and Text Message Communications
You may choose to receive updates from Bend-Redmond Habitat for Humanity, including our Bend and Redmond ReStores, by email or text message.
These communications may include volunteer opportunities, community events, ReStore news and promotions, loyalty program updates and information about our work in Central Oregon.
Email Communications
If you subscribe to our marketing emails, you can unsubscribe using the link included in those messages.
You may also contact us at marketing@brhabitat.org to update your communication preferences.
Text Message Communications
We send marketing text messages only to individuals who have specifically opted in to receive them.
Providing your mobile phone number when making a purchase, donating, registering to volunteer, participating in an affordable homeownership program, joining our ReStore loyalty program or requesting another service does not, by itself, constitute consent to receive marketing text messages.
If you separately opt in to receive marketing text messages from Bend-Redmond Habitat for Humanity or our ReStores, we may use your mobile number to send communications related to the messaging program you selected.
The following terms apply to our text messaging programs:
- Message frequency may vary.
- Message and data rates may apply.
- You can reply STOP to opt out of a text messaging program.
- You can reply HELP for assistance, where supported by the program.
- Consent to receive marketing text messages is not a condition of making a purchase or participating in our programs or services.
We do not sell or share mobile phone numbers or text messaging opt-in information with third parties for their own marketing or promotional purposes.
We may share information with service providers that help us deliver text messages, subject to appropriate restrictions on how they use that information.
For more information, please review our Mobile Text Messaging Terms and Conditions
4. When We Share Information
We respect the trust you place in us when you share your information.
We may share information with trusted service providers when necessary to support activities such as:
- Website operations and analytics.
- Payment and donation processing.
- ReStore transactions and loyalty program administration.
- Email delivery and text messaging.
- Volunteer and event registration.
- Other services that support our operations and programs.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety or security of our organization and community.
5. Protecting Your Information
We take reasonable steps to protect the personal information entrusted to us from unauthorized access, disclosure, alteration or misuse.
These steps may include administrative, technical and organizational safeguards appropriate to the information we maintain.
No website, electronic transmission or storage system can be guaranteed to be completely secure. We encourage you to use care when sharing personal information online.
6. Children's Privacy
Our websites are intended for a general audience and are not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13 without appropriate parental consent. If we learn that we have collected such information without the required consent, we will take appropriate steps to address it.
Parents or guardians who have questions about information involving a child may contact us using the information below.
7. Your Choices and Privacy Requests
We want you to have meaningful choices about how we communicate with you and handle your information.
You may:
- Choose not to subscribe to optional email or text communications.
- Unsubscribe from marketing emails.
- Opt out of text messages by replying STOP.
- Contact us to update your communication preferences, including preferences associated with our ReStore loyalty program.
- Request an update or correction to information you have provided.
- Ask questions about the personal information we maintain and how it is used.
We will review privacy-related requests and respond as required by applicable law.
To submit a request, contact us at marketing@brhabitat.org.
8. Links to Other Websites
Our websites may include links to websites operated by other organizations, community partners or service providers.
These websites may have their own privacy practices and policies. We encourage you to review their privacy policies before sharing personal information.
We are not responsible for the privacy practices of websites we do not operate.
9. Updates to This Privacy Policy
We may update this Privacy Policy as our programs, services, technology or legal requirements change.
When we make changes, we will post the updated policy on our website and revise the effective date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we handle your information.
10. Contact Us
We welcome questions about this Privacy Policy or how we use personal information.
Bend-Redmond Habitat for Humanity
Website: https://bendredmondhabitat.org/
Email: marketing@brhabitat.org
Phone: 541-385-5387
Mailing Address: 224 NE Thurston Ave, Bend, OR 97701